Refund Policy

We want you and your dog to have a positive experience with DoggyDust.

Refund requests may be submitted within 30 days of delivery. To request a refund, contact us at support@doggydust.com and include your name, order number, and reason for the request.

Refund requests are reviewed individually. We may request additional information or photos before approving a refund.

Approved refunds will be issued to the original payment method. Please allow several business days for your bank or payment provider to process the refund.

Original shipping charges are not refundable. DoggyDust is also not responsible for return shipping costs unless the product arrived damaged, defective, or incorrect.

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible so we can make it right.