Shipping Policy

Orders are typically processed within 1 to 2 business days, excluding weekends and holidays.

Shipping times shown during checkout are estimates and are not guaranteed. Delivery may be delayed because of weather, carrier disruptions, holidays, or other circumstances outside of our control.

Tracking information will be provided by email once your order has shipped.

Customers are responsible for entering a complete and accurate shipping address. If you notice an error in your address, contact us immediately at support@doggydust.com. We cannot guarantee that an address can be changed after an order has been processed.

DoggyDust is not responsible for packages delivered to an incorrect address provided by the customer.

If tracking shows that your package was delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier. You may also contact us at support@doggydust.com for assistance.